Privacy Policy

Louise Arnold (“I”, “me”, “my”) operates louisearnold.au (the “Site”). This Privacy Policy explains how I collect, use, and look after personal information when you visit the Site, sign up for free recipe ebooks or emails, leave a recipe review, or contact me.

I am based in Australia. Where the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) apply, I aim to handle personal information in line with those principles.

What I collect

Depending on how you use the Site, I may collect:

• Your name and email address (for free ebooks, newsletter signup, or recipe reviews)
• Message contents and contact details you send via the contact form
• Technical information such as browser type, device, approximate location, and pages visited (via analytics or similar tools, if enabled)
• Any other information you choose to provide

I do not intentionally collect sensitive information, and the Site is not directed at children under 16.

How I use your information

I use personal information to:

• Send free recipe ebooks and related emails you requested
• Add you to my email list (Klaviyo) when you sign up, and send occasional recipe and kitchen updates
• Respond to contact form messages
• Moderate and, if published, display recipe reviews
• Improve the Site, understand how it is used, and keep it secure
• Meet legal obligations

I will not sell your personal information. I only share it with service providers who help me run the Site (for example email delivery, form handling, hosting, and analytics), and only as needed for those services.

Email and marketing

If you join my list or request a free ebook, you may receive emails from me. You can unsubscribe at any time using the link in those emails, or by contacting hello@louisearnold.au.

Cookies and similar technologies

The Site may use cookies or similar technologies for essential functions, remembering preferences, and (where used) analytics. You can control cookies through your browser settings. Blocking some cookies may affect how the Site works.

Storage and security

Information is stored with reputable third-party providers (for example hosting, email, and form tools). I take reasonable steps to protect personal information, but no method of transmission or storage is completely secure.

Overseas disclosure

Some providers I use may store or process data outside Australia (for example in the United States or Europe). By using the Site or signing up, you acknowledge that your information may be handled in those locations under their privacy and security practices.

Your rights

You may ask to access or correct personal information I hold about you, or ask questions about this policy, by emailing hello@louisearnold.au. You may also unsubscribe from marketing emails at any time. If you are unhappy with how I handle a privacy matter, you can contact the Office of the Australian Information Commissioner (OAIC).

Third-party links

The Site may link to other websites (for example social media). I am not responsible for the privacy practices of those sites.

Changes

I may update this Privacy Policy from time to time. The “Last updated” date at the top of the page will change when I do. Continued use of the Site after an update means you accept the revised policy.

Contact

Questions about privacy: hello@louisearnold.au